Did you know?

if companies buy all their machine spare parts from Original Equipment Manufacturers (OEMs), by the time one has bought 25% of all machine spares, the amount would be sufficient to buy a new equipment.  

Fear of purchasing non-OEM Spares

Buying spare parts from OEM can be expensive! On the flip side, spare parts from non-OEM companies can sometimes bring about quality issues which can halt plant operation or reduce service life. Nobody running a multi-million dollar operations want to halt plant operation or see safety affected with poor quality spare parts. 

The fear of down-time and indirect cost associated with lower quality spare parts, often result in companies buying OEM spares over and over again, no matter how significant the cost. This is seen across all industries, from LPG, wire and cable to steel plant and oil and gas. 

However, there are ways to find credible quality suppliers for plant and equipment spare parts that not only give OEM-like (sometimes better) quality, but also at affordable price.

How to find quality suppliers for Spare Parts?

There is constant tug of war being played between management and operations, a fight to balance cost and quality.  Everyone wants to buy the best quality at the lowest price. 

While internet has eliminated boundaries and allowed us to get closer to global suppliers, it has become increasingly difficult to separate good suppliers from poor ones.

In many companies, the systems are automated to choose the lowest “bidder” without knowing the quality of the incoming spares. While cost saving looks good on balance sheets, it disrupts smooth operations and adds to indirect costs in the long run.

By keeping the right criteria’s, companies can separate quality suppliers from non-genuine ones.  Here is how:

1. Certification – Certification ensures a certain attribute of a product or service is maintained. There are various certifications and standards in practice today that ensure safety and quality of products. For example, when running an safety critical operations like LPG Filling plants, third party certification bodies like IECEx ensures safe operation under hazardous environment like Liquified Petroleum Gas. Adding a certification criteria as a must have would eliminate poor quality suppliers. However, one must be cautious and understand that some certifications are “self-certified” while others are via 3rd party.
2. References of supply – Ask suppliers for references of their previous supplies. References help to understand track record, service quality and execution capabilities of suppliers. For example, when some of our new customers ask for references, we showcase past references, supply & appreciation letters from our customers. This helps to build confidence from a quality and  more importantly project execution perspective.
3. Quality Process – Good suppliers will always have quality procedures in place to ensure quality and consistency. For example, at Jasma, we control quality through standard operation procedures and consistency of finished goods with multiple point inspection methods, performed both in-house and from national accredited labs. This has helped us to maintain non-conformance rate under 1%.
4. Technical Team support – Suppliers with strong technical teams not just give you good quality, tight-tolerance products, but also deliver the best service and troubleshoot any issues that arise on the job floor. At Jasma, we take pride in our technical team and their knowledge and expertise to provide spare parts solutions that are win-win for all our customers. Our technical team allows us to be lean and provide customized engineering spare parts solutions across various industries.

With a strong technical team, robust quality processes, we are able to have more than 100 happy customers all around the world.  Reach out to us at [email protected] to know more about our products, process and certifications.