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Core Values

Jasma has been an ISO certified company for over two decades and its QMS is aligned to ISO 9001:2015 standards and trusted by 100+ customers spread over 45+ countries worldwide.  As we enter 37 years of operations, three foundational values continue to guide our organization, people, products and processes.  

1. Commitment to Quality
2. Customer Centricity
3. Drive to Innovate

Quality Commitment

Since we started our operation in 1984, quality commitment has been a foundational pillar to our company values. From initial inquiry until dispatch, we closely monitor every little detail. While this sounds obvious, doing it consistently for close to four decades is an evidence to our commitment.  

Being ISO certified and having received Silver rating for zero defect zero effect (ZED) by Government of India also establishes our quality processes. Whether it is LPG, steel, wire & cable, material handling industries or others, our commitment to quality stands. Additionally, we believe the numbers below truly reflect our quality of the highest standards:

• 35% customers retained for 20+ years.  
• Non-conformance of product less than 1%
• Resolution to customer complaints within 10 days.

At Jasma quality is being proactive. In addition to our internal quality checks for every shipment, our products routinely undergo third party inspection at national accredited labs to ensure consistency in our quality.

Customer Centricity

Being an engineering company, we are truly customer obsessed. Many times our team goes beyond product delivery to provide technical guidance as well.  While we cater to many industries, we like to call ourselves an engineering boutique company, and this allows for having 1:1 relationship with all our customers.  This approach allows to:

• Customize engineering solution to meet individual customer requirements
• Provide helpful and cost-effective alternatives while maintaining existing performance
• Personalized Service to keep our existing and new customers satisfied

Innovation

The third pillar to our company value is innovation. We continually keep ourselves informed with advancement in technology, material science and process engineering to ensure our products are always competent in the global market.  

Development of propriety grade materials and innovation with the Jasma “M” series dry conveyor chain are examples to name a few. Our research and development is always aimed to provide solutions that makes customer life easy and workplace safe.

National and State governments, along with engineering council have continually recognized us with awards for engineering excellence, year after year.

What are you waiting for? Get in touch with us TODAY by writing to us at contact@jasma.com